Privacy Policy

1. Information We Collect

Information You Provide:

• Account Information: Email address, phone number, name, location, trade/specialty
• Report Submissions: Company information, descriptions of experiences, evidence level, visibility preferences
• Communications: Messages sent through our support channels

Automatically Collected Information:

• IP address, browser type, device information
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide and improve the Service
• Verify user accounts and prevent fraud
• Enable report submission and company profile features
• Send notifications about reports and platform updates
• Comply with legal obligations
• Analyze usage patterns and improve user experience

3. Information Sharing

We do NOT sell your personal information. We may share data in the following circumstances:

• Public Reports: Reports marked "public" are visible to all users
• Anonymous Reports: Displayed without identifying the author
• Service Providers: Third parties who help us operate the platform (hosting, email, analytics)
• Legal Requirements: When required by law, subpoena, or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Retention

We retain user data and submitted reports for 7 years from the date of submission for legal, operational, and platform integrity purposes. After 7 years, data may be anonymized or deleted.

5. Your Rights

All Users:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data (subject to legal obligations)
• Export your data
• Opt out of marketing communications

GDPR Rights (EU Residents):

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

CCPA Rights (California Residents):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising CCPA rights

Note: Full GDPR/CCPA compliance requires legal review and implementation of specific technical and organizational measures.

6. Data Security

We implement reasonable security measures to protect your data, including encryption, secure password storage, input sanitization, and CSRF protection. However, no method of transmission or storage is 100% secure.

7. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, but some features may not function properly without them.

8. Third-Party Services

Our Service uses third-party providers for AI processing (OpenAI, Anthropic Claude, etc.), hosting, and analytics. These providers have their own privacy policies and data practices.

9. Children's Privacy

TrustEazy is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or prominent notice on the Service.

11. Contact Us

For privacy-related questions or to exercise your rights, contact:privacy@trusteazy.com